Personalizing the web will make us stupider

Facebook has taken the web-swallowing step of adding a personalization platform, Open Graph, to as much of the web as will allow it. This means ads and content will be targeted according to your Facebook profile.

Yikes. The web shouldn’t be personalized for me. Here’s why:

1. My interests don’t encompass everything important that happens. The news is what is new and valuable for me to know to understand the world, but I’m not the best judge of that, nor are my Facebook interests a predictor of it. I prefer to rely on the professional judgment of news directors, editors, and journalists to make sure I know what’s up across the globe, not just in my narrow band of interest.

2. I keep very limited info on Facebook out of privacy concerns, and what is there may not reflect my real interests. I might fan a page because it belongs to a friend and I want to support them, or because I’m trying to win a contest.

3. Part of what I’m doing on the web is looking for new things I don’t know I want to find. Serendipity, syntopic analysis, and random discovery make you smarter. Finding more of the same, however novel, doesn’t.

4. I don’t want my biases confirmed or my stereotypes perpetuated. Feeding me what I like surrounds me with people who think like I do, talk like I do, and know what I know. The more insular our thinking and the fewer challenges presented to it, the more homogenous, boring, and satisfied we become. That’s not who I want to be.

5. My friends aren’t that bright either. (Just kidding, guys). Privileging news on CNN, for instance, that amused or captivated one of my friends would work if I was 14, but I’m an adult with a broad range of acquaintanceships. Their interests aren’t any better a source for my daily news than my own; neither would their shopping habits or music tastes necessarily suit me.

6. It impacts the fun I have on Facebook. I’m increasingly nervous about the things I post there. I lock down as much as I can, and think twice before private messaging anything I don’t want to accidentally show up on my wall due to some “glitch”. Now I have to consider the ramifications of listing a favourite book, as the tentacles of my professed liking spread throughout the web and potentially affect everthing I see and read thereafter. Holy pressure = a lot less fun.

Why workplaces should encourage employees to use social networks at work

Do you start your work day with Facebook and a coffee? Drop a tweet or two after lunch? You should. And your boss should eagerly foot the bill, because your social life lines can (positively!) affect his/her bottom line.

A recent study found that nearly 2/3 of employees hang out on social sites during work hours. These “time wasters” are thought to cost billions ($2.45 billion CDN, it has somehow been determined) in lost wages or revenue. Well over half (and some count it up to 70%) of employers block social network use at work, presumably to stymie these loafing time bandits.

That might be shortsighted. read more