You’d be amazed how detailed (& quick!) it is to gauge brand sentiment with social media

This is the kind of real-time, granular brand monitoring you can achieve with social media (Doritos is pictured here). Brand Bowl 2010 demonstrated the percentage of positive and negative reactions on Twitter to Super Bowl ads and extracted people’s reactions down to the most frequently-used words, as the reactions were happening.

Twitter may not be where your audience is talking about you—I’m still blown away by the recent stat that only 1.45% of Canadians tweet, as opposed to almost 20% of Americans—but this shows the level of sophistication available to brands interested in monitoring their influence & measuring their social media ROI. As a marketing nerd, I’m inspired by this.