"Most smart people ignore most advertising because most advertising ignores smart people."

—Bill Bernbach, the legendary 'B' in DDB.

Lululemon’s ‘Who is John Galt?’ Ayn Rand bags: a not-so-hidden capitalist manifesto?

Posted: November 18th, 2011 | Author: | Filed under: Advertising, Branding & Retail | Tags: , , , , , , | 3 Comments »

Lululemon is a premium price point yoga supply company. They’re catching some public relations heat right now for decorating their retail bags with a catchphrase from Ayn Rand—a self described “radical for capitalism”—and her 1957 book Atlas Shrugged. Customers used to the brand’s “friends are more important than money” message are put off by the Rand reference.

Who Is John Galt bag - Lululemon

Lulu’s blog offers an explanation for co-opting a capitalist slogan that the Globe and Mail counters.

“A Rand expert says the blog post displays a misreading of the author’s philosophy, known as objectivism.”

We can make the debate over the compatibility of Ayn Rand’s philosophy and Lululemon’s corporate values quite simple.

Lululemon vs Ayn Rand: the John Galt shopping bags

Lululemon’s stated values are in direct opposition to the philosophy of Objectivism and the symbolism of the John Galt bag.

No doubt founder Chip Wilson was influenced by Rand’s novel, which he read as a young man. He’s the 651st richest man in the world, valued at $1.9 billion by Forbes in March 2011. You don’t make that list without a profound commitment to capitalism.

While the John Galt bag certainly espouses Wilson’s personal ethos, it’s at odds with the one his company manifesto projects. The Lululemon blog can be read as a disingenuous attempt to explain away this misbranding, and they’ve alienated the chunk of their core consumer perceptive enough to note the discord.

If the bag’s purpose is just to “make people think”, it’s making people think about the wrong thing. When you’re hawking $100 yoga pants, it isn’t tasteful to call attention to capitalism.


Brand communications—whether advertising, social media or printed collateral—have to demonstrate at their core the values with which their customer wants to be associated.

That’s called branding.

Moleskine missed the mark with their recent spec design logo contest by failing to promote their customer’s values. Benetton stays on brand with its latest campaign, reinforcing a decades-old discussion about diversity.

And local coffee shop Parlour Coffee spoke their values in yesterday’s rebuff of Winnipeg’s transit hike, gaining them a top spot on local Twitter trends and firmly establishing their brand’s voice.

Wpg City councillors who voted for the public transit fare hike must pay $0.25 premium on all drinks purchased at Parlour Coffee. Sorry.
@parlourcoffee
Parlour Coffee

[A nice followup would be offering 25¢ off their next coffee for the supporters who demonstrated their resonance with Parlour's values by retweeting the message for them.]

 


Is location awareness too creepy to catch on?

Posted: February 19th, 2010 | Author: | Filed under: Sociology of Social Networks | Tags: , , , , , , , , | 5 Comments »
Photo by jefield | Flickr Creative Commons | CC BY 2.0

Photo by jefield | Flickr Creative Commons | CC BY 2.0

I know, I know, I’m an enigma wrapped in a riddle. On the one hand I love social networking, work in social media marketing, and check in with Foursquare. On the other, I’m righteously indignant that Facebook insists on publishing my fan pages and friends list to make a buck. I think geolocation is so cool, but I’m worried that we’re cutting down the privacy forest faster than the hairy-legged tree planters of social convention can reseed it. If there’s no trees, we’ll all be able to see each other going to the bathroom.

Wired experimented with it, arming one poor writer with an armada of GPS-enabled tech & watching his psychological breakdown. Mashable terrified us with it, making us consider the looming specter of personal injury & property loss. Location sharing is the big cool thing for 2010. But is location awareness just TMI for the careful constrains of society as we know it?

It’s weird on a fundamental level to think that one day soon you might be found, contacted, hassled, marketed to, located at any time. People like time off. People need to pull the covers over their head at some point during the day and say “enough”. Blackberries, cell phones, the ominous eye of the Google Streetview car, all intrude on our personal domain and connect us, however inconveniently at times, to other people.

It’s not just that people know what movies you like and what pages you’re a fan of. The new location-aware web will let them know where you literally are. How to get to you at all times.

This is more than a breach of a general sense of decorous privacy. This is an encroachment into our most personal resource, our time. Our attention, our thoughts, are diverted, captured, required by others. A rising sense of panic accompanies the sensation you might never be alone again. Read the rest of this entry »