Just got to the part in Brian Solis' book where he says "You are the real thing". Thanks, Brian. I needed that.

Twitter & the crowdsourced brand

Posted: August 29th, 2010 | Author: Erica | Filed under: Social Media Platforms, Winnipeg Web & Advertising | Tags: , , , , , , , , , | View Comments

Behold Winnipeg ad campaign Recycle Everywhere! I chased buses for days to bring you these shots, so take a minute to really behold.

If you’re confused what this ad campaign (designed to ease in new, higher recycling levies in Winnipeg) has to do with Twitter, so am I.

The crux of the branding seems to be a small blue bird with voice balloons. Hallmarks of, you know, the 10th most famous digital brand.

Can you brand something with a blue bird in 2010 and not be referencing Twitter?

It’s a lovely brand, I just think someone’s using it right now.

I’m struggling with whether the designers:

  1. believe Twitter, with about 6800 local participants, according to a quick Tweepz search, just isn’t prevalent enough in Winnipeg for the brand similarities to matter
  2. are planning a brilliant Twitter campaign to support & extend the print blitz, or
  3. have never heard of Twitter

Does Twitter own birds? Do they want to?

Modern birds have had their own look for roughly 65 million years. Can Twitter own the notion of a bird, or subset of birds (the blue ones)? If a brand spawns thousands of mashup logos, does it really make a sound?

Twitter famously licensed the first bird on iStockphoto for roughly $6. Designer Simon Oxley still sells it there for 14 credits.

That Twitter didn’t feel the need to purchase the icon outright like they did with Yiying Lu’s Fail Whale suggests they don’t want to ‘own’ the bird as logo. It’s a “decorative element”, branding wall art.

Logo liberty and the essence of crowdsourcing

The thing with Twitter is that the community really took the wall art and ran with it. You can find literally infinite permutations, literally, of  Twitter’s blue bird and they all mean ‘tweet’.

Logo liberty is one of the sticky factors of the Twitter brand. In true crowdsourced, Web-2.0-at-it’s-best fashion we are all permitted to customize the brand to suit us while still projecting the brand essence. That’s because the brand essence is crowdsourcing and participation. It’s a unique medium-is-the-message branding model born of a cultural shift to group brand ownership.

Let’s examine the extent of this Bird of the Crowd metamorphosis, shall we?

Blue birds = Twitter

A marriage of Twitter’s corporate blue and Oxley’s iconic (not blue) bird, blue birds from a variety of artistic  traditions were the first mascots to say “Twitter”. Beyond style preference, designers inserted their attitude visually as a means to convey their communication style (“I’m cute! I’m fun!”) or expertise (“I’m a freakin’ NINJA with WOLVERINE CLAWS!).

ANY bird = Twitter

We don’t all have blue websites, so soon all manner and species of bird came to symbolize a link to the Twitterverse. Twitter’s bird mindshare grew to encompass every bird.

Twitter on non-blue websites came to be represented by all manner and species of bird.

Dissolving birds that are hardly even birds = Twitter

The whole ‘bird’ idea began to abstract, to simplify, to fly like a small blue bird to the wide open sky of possibilities, of barely-birds.

Anything blue = Twitter

With the bird concept now optional, the final ties to the corporate brand lay in colour. Twitter icons expanded to include anything in a fresh Web 2.0-y shade of blue.

Things that are neither blue nor birds = Twitter

Blue is so limiting. So are birds. There’s no reason a piece of toast can’t symbolize Twitter.

I’m sure you can appreciate the scope of the designer’s problem. If Twitter’s brand encompasses blue birds, all other birds, everything blue, and anything that isn’t blue or a bird, we’re going to need to open up more of the visual spectrum or something if we want to keep creating distinctive work.

This does make it tough to brand new products and services. Perhaps we’ve reached the end of branding, and it’s safe to start over again with small blue birds.

I’d feel really good about myself if you’d subscribe to my blog. Interactive & social media marketing insights served piping hot!


God’s unlimited data plan

Posted: August 28th, 2010 | Author: Erica | Filed under: Winnipeg Web & Advertising | Tags: , | View Comments

Spotted in the window of a local Christian bookstore. The travel mug says “I love Jesus a latte”.

I’d feel really good about myself if you’d subscribe to my blog. Interactive & social media marketing insights served piping hot!


Tactica talks transmedia at the Gimli Film Festival

Posted: July 19th, 2010 | Author: Erica | Filed under: Winnipeg Web & Advertising | Tags: , , , , , , | View Comments

Tactica‘s Kevin Glasier will be talking transmedia at the Gimli Film Festival this week. For a mere 25 bucks, you can hear all about Tactica’s work with Merit Motion Pictures and CBC on The Nature of Things with David Suzuki‘s One Ocean. Here are the specifics:

Gimli Film Festival Seminar:
The Business of Multi-Platform Delivery: One Ocean, a case study

Thursday, July 22
3-6 pm
Waterfront Centre – Lady of the Lake Theatre, Gimli, MB



What are QR codes?

Posted: June 16th, 2010 | Author: Erica | Filed under: The Mobile Web, Winnipeg Web & Advertising | Tags: , , , , , | View Comments

If you’re reading this from Japan, you’re going to roll your eyes at me being Betty Rubble and living in Bedrock over here, but I’m getting intrigued by QR codes and am praying for their widespread adoption in Canada sometime soon.

betty_qr

Print advertising—magazines, direct mail, transit—has always engendered a sinking feeling of futility in my conversion-sensitive stomach. Creative teams bust their balls to conceive and execute an idea meant to motivate an audience to do something, but the disconnect between seeing an ad and acting on it is just hopelessly huge in these attention-starved times. I am just not going to go home and type in a URL I saw on a billboard. I don’t remember it and I don’t care about it anymore by the time I’ve got the leisure to look it up.

Groovy little portals to the future

Enter the QR code, a simple bar code readable by any phone with a camera & a scanner App. Spy a code on a flyer, tv show, magazine or poster & with a quick wave of your cell, you’re whisked to a mobile site providing the instant opportunity to:

  • Make a donation to a cause
  • Buy tickets to an event
  • Watch a movie trailer, documentary clip, or interview
  • Like a Facebook page
  • Enter a contest
  • Get a map
  • Download an app
  • Read current information about a person, place or thing
  • Pay for stuff

Wow, hey? No more barriers to conversion. Act now while you’re in the mood! The best example I read, and I’m pretty sure this is fantasy island stuff except in Jetsonsesque Japan, was the ability to stand around a movie store scanning boxes and watching movie trailers. I’m not sure there’ll be movie stores by the time this technology is widespread in North America, but you get the picture. Literally, ha.

QR Code 101: the Basics

Here are some neato things I’ve learned about QR codes.

  • QR codes link real world objects (anything that can be printed on or scotch-taped to or broadcast) to online destinations
  • A link from the real world to the internet is called a hardlink, which sounds cool
  • The practice of using these things is called mobile tagging
  • QR codes are free and easy to generate
  • Codes can link to a URL, or decode into text, a phone number (which on the iPhone at least, calls the number), or an SMS
  • QR codes are not secure, so don’t put your freakin’ secrets on ‘em
  • Your phone needs an App to read codes
  • In Japan, phones come with scanner Apps. That’s kind of the holdup in North America
  • Your phone can read a code off a computer, tv screen, or LCD/LED billboard, along with printed codes
  • Designers: the white space around a code is part of the code. Don’t be croppin’ it

While the code reading experience is nifty, and marketers’ll be able to capitalize on sheer novelty for a while, the mobile experience the person is taken to is 80% of the interaction. You must not suck here. You must not make someone drag out there phone to get “more”, and give them less (ie, your not-even-a-mobile-site-totally-normal-website. That would be bad).

At the very least have your website streamlined for mobile by a cool interactive agency. With 23,000,000 mobile phones in Canada, this is gonna become an issue shortly anyway.

Not having encountered QR codes in Winnipeg, I couldn’t imagine why such a groovy, futuristic technology that finally, finally married the internet to real life wasn’t super enormous, so I asked cool Toronto QR agency QRe8 what’s going on. I hope to have an interview with them up shortly.


Tactica stalking William Shatner @ the #banff2010 nextMEDIA Conference

Posted: June 11th, 2010 | Author: Erica | Filed under: Winnipeg Web & Advertising | Tags: , , , , , , | View Comments

Tactica, in the form of principal & interactive producer Kevin Glasier, will be checking out nextMEDIA in Banff next week. I am vivid lime green with jealousy, because—may he be appointed Governor General—William Shatner will also be in attendance.

The nextMEDIA conference is a place where filmmakers and tv producers can hook up with new media partners looking to collaborate on transmedia projects. Stories can now be told as multiplatform productions that provide multiple entry points into a narrative, thanks to the explosion of digital media. Think the original analogue story extensions, like comic books and action figures, except digital, portable, and shareable. Think fan fic, games, and apps.

tactica_ill

New media producers are great at figuring out the best kind of story to tell with different media. What part of the tale should be delivered and expanded upon by mobile phone? What secret goodies can we share with fans via QR codes? What did that sentence even mean?

Tactica’s done some amazing transmedia work with filmmakers, tv producers and educators like the National Screen Institute, and award-winning work for CBC. A recent CBC The Nature of Things convergent interactive piece, One Ocean, is up for a Wildscreen Festival ARKive New Media Award.

If you run into Kevin at the conference, be sure to say hi, and if you’re involved in storytelling and want to extend the experience to something a little more digitally immersive, get in touch.


Interactive TV! One Ocean, Tactica’s ecosystem-saving convergent transmedia production

Posted: March 25th, 2010 | Author: Erica | Filed under: Winnipeg Web & Advertising | Tags: , , , , , , , , , | View Comments

oneocean

Something unique is happening to stories in the age of participation.

Have you heard the term “convergent media”? How about “transmedia“? Transmedia is “storytelling across multiple forms of media in order to have different “entry points” in the story”. It’s a richer experience, an interactive  narrative backchannel, that lets you learn and participate in what were once one-way broadcast media: film and tv.

Tactica Interactive, working with CBC and Winnipeg’s Merit Motion Pictures, has built a deep (ha ha) interactive world in support of  The Nature of Things with David Suzuki’s One Ocean HD documentary series. Watching the series is a wonderful way to spark an interest in ocean ecology, and One Ocean Online gives viewers the opportunity to become doers.

You can pledge several easy, real-life ways to save the ocean, educate yourself with beautiful exploratory tours, examine the history of the ocean and its creatures, and play games in your own undersea biosphere. Logging in with Facebook lets you challenge your friends and share your passion for the environment.

Expect these kinds of experiences to become more common, as tv and film producers explore transmedia in extending and enhancing the worlds they create. The conversation, participation, and deeper understanding fostered by new media in co-production with classic media brings everybody a bigger, better experience of the story.

The Nature of Things One Ocean airs Thursday nights in March on CBC.


Tactica Interactive launches social media campaign Reason to Live

Posted: February 10th, 2010 | Author: Erica | Filed under: Social Media Marketing, Winnipeg Web & Advertising | Tags: , , , , , | View Comments

Tactica Interactive, Winnipeg-based interactive agency & my husband’s company, recently launched the Reason to Live campaign with the Manitoba Suicide Line. The launch, held at Klinic, featured Minister of Healthy Living Jim Rondeau & some moving Aboriginal singing from one of the campaign participants and his father.

“A key component to this approach is the use of social marketing strategies to reach youth in particular, and spread the message about the resource,” says Tim Wall, Director of Counselling Services at Klinic. According to Janet Smith, Program Manager for the Manitoba Suicide Line, “using social media such as Facebook, Twitter, and YouTube can play a critical role in suicide prevention and engage youth in conversations that promote awareness, understanding and help-seeking behaviours”.

The viral components of the campaign, designed for easy social sharing on Facebook and Twitter, include several powerful videos telling the stories of Manitobans whose lives have been affected by suicide. Watch for yourself; the first-person accounts are very compelling. Tactica’s social media strategy is already having an impact, according to program managers; with callers indicating they’d seen the message of hope online.

The challenge with this project was that it needed to have a social component, but there was no content to share. Tactica had to figure out what was the most compelling aspect of the Suicide Line’s work, which was of course the personal accounts of people who’ve dealt with suicide. Tactica decided to produce a series of videos, the most direct and easily shareable method of storytelling. If you want people to talk, you’ve got to give them something to talk about.