"Most smart people ignore most advertising because most advertising ignores smart people."

—Bill Bernbach, the legendary 'B' in DDB.

How NOT to be yourself on social media.

Posted: May 9th, 2011 | Author: | Filed under: Culture & Cultural Anthropology, Social Media Marketing, Tips, Tricks, How-To's & Top 10's | Tags: , , | 5 Comments »

Social media success ultimately comes from the same thing as general social success: be a fascinating, compelling, genuine, supercool human being. But unless you’re an art star whose career hinges on publicity at all costs, there’s a couple topics you wanna stay away from, like religion, politics, and stuff that makes the Twitterverse go (rightfully) nuts.

Today’s case study: Uptown Hockey, an NHL-level sports management firm, express their opinion of marriage.

The backstory

The disaster

Very sad to read Sean Avery's misguided support of same-gender "marriage". Legal or not, it will always be wrong.
@uptownhockey
Uptown Sports
To clarify. This is not hatred or bigotry towards gays. It is not intolerance in any way shape or form. I believe we are all equal...
@uptownhockey
Uptown Sports
But I believe in the sanctity of marriage between one man and one woman. This is my personal viewpoint. I Do not hate anyone.
@uptownhockey
Uptown Sports

The backlash

Hahaha... @ is going to lose all of their clients for being homophobic retards
@electr1cpanda
Electric Panda Music
I hope all NHL players represented by @ drop them as theur agents. Proud of Sean Avery for standing up to homophobes
@aaronFreeballs
Aaron Friedman
I thought @ job was to protect their clients. Instead they have created a shit storm for them with their homophobic hatred.
@ReaganMask
TheRealReaganMask
Well, @ just got fired. 'How to loose your job in 140 characters of less" #whenwillpeoplelearn
Sooooo is the @ twitter rant some kinda joke by an disgruntled intern? This can't be serious.#crashnburn
@FMA_Park59
Fahima Anwar
@ No, @'s Twitter is run by the company's VP. He is related to the president, who also agrees with the comment.
@YummyTreeSap
Patrick F.
@ = the perfect example of an orgs social media handler going rogue and creating chaos. Your rep the orgs beliefs, not your own.
@megfuryinc
Meg Black
Hey @ you see how your reps are assassinating YOUR reputation with their intolerance? cc @
@kelleyskar
Kelley Skar
Don Reynolds of @ 's email & phone #...tell him directly what you think of his "tolerance" ! uptownsports.ca">don@uptownsports.ca (905) 632-549
@ Looking forward to all of your players leaving your bigoted ass. Maybe John Rocker is in need of representation?
@dropoutfilms
Tyler Jackson
@ if it is your personal opinion why did you post it on your business twitter feed? #BigotsAreIdiotsToo #NotSharpestToolInShed
@IanRCrawford
Ian Crawford
Very sad to read @ 's misguided views on life. Hey everyone, let's all guess how many clients leave after this. #dbag
@ehlien
Billy Buskell
@ It's a good thing that you're one of the people who run this business because what you're doing is outright unprofessional.

The result

How did @ gain more followers for a fucking stupid comment?!?! For shame #twitter. #disappointed
@cenquist
cenquist

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