I’ve heard Brian reference “social objects” on his blog, and I’d already come to the conclusion that brands will be better understood in the social world by creating and spreading content of their own, as opposed to just listening and participating in existing conversations.
As part of my engagement strategy I’m going to produce simple videos that convey just how important and life-changing the programs United Way supports are to the people who use them. There are a thousand amazing stories out there, and I believe that if people just heard them, they’d be moved to donate—whether for intellectual or emotional reasons.
These stories, in social media marketing terms, are “social objects”—ideas around which people who care can congregate, comment, and share to their networks.
Here’s my conception of a social object creating “brandvocates”—fans advocating your organization’s work:
And here’s a more structured version of Brian’s idea, showing the journey from content to conversation, to enhanced brand perception and brandvocacy:
Perhaps Brian will drop by and tell me if I’ve got the concept down!